REFUND AND RETURNS POLICY
At QUANTUM TRADERS LLC, we are committed to providing our customers with the best shopping experience. If you are not satisfied with the product you purchased, you can apply for a refund under the following conditions.
Refund Conditions

  1. Return Period:
    a. All products must be refunded within 30 days of receipt.
    b. Returned products must be unused, unwashed and undamaged, with original tags and packaging.
  2. Return Process:
    a. Please contact us through our customer service email support@quantumtraderssllc.com and provide your order number and reason for return.
  3. Refund Method:
    a. Once we receive and inspect the returned product and confirm that it meets the refund conditions, we will process a refund for you through the original payment method.
    b. The refund amount will include the product price, excluding shipping and handling fees.
  4. Non-returnable products:
    a. The following products are not eligible for return refund: discounted products or special products.
  5. Damaged or defective goods:
    a. If the goods have quality problems or are damaged during transportation, please contact our customer service team as soon as possible and we will provide you with a full refund or exchange service.
  6. Shipping and return costs:
    a. The customer is responsible for the return shipping costs unless the goods have quality problems or are damaged during transportation.
    b. If you receive the wrong goods or the goods are defective, the return shipping costs will be borne by us.
    Refund processing time
    Refund processing generally takes 7-10 business days, and the specific time will vary depending on your payment method.
    Contact us
    If you have any questions or need further assistance, please feel free to contact us at the following methods:
    ● Email: support@quantumtraderssllc.com
    ● Phone: +1 3513504160
    We thank you for your support of QUANTUM TRADERS LLC and look forward to providing you with a better shopping experience!