FREQUENTLY ASKED QUESTIONS

  1. How do you choose the size of your clothing?
    We offer a variety of sizes, including XS to XL. Each product page has a detailed size guide to help you choose the most suitable size according to your height and body shape. If you have any questions about the size, please feel free to contact our customer service team and we will provide you with advice.
  2. How do I place an order?
    You can browse our website and select the items you like and add them to the shopping cart. After completing your selection, go to the checkout page, fill in the delivery address and payment information, and confirm the order to complete the purchase.
  3. What payment methods do you provide?
    We accept a variety of payment methods, including:
    ●Credit card (Visa, Mastercard, American Express)
    ●PayPal
    ●Apple Pay
  4. Do you provide international shipping?
    Yes, we provide international shipping services. The specific shipping cost and delivery time will vary depending on your region. The system will display relevant information based on your address during checkout.
  5. Can I cancel or change my order?
    Once the order is confirmed and the payment is completed, we usually process the order immediately, so it cannot be changed or cancelled. If you need assistance, please contact our customer service team as soon as possible and we will do our best to assist you.
  6. How do I track my order?
    Once your order is shipped, you will receive a confirmation email with tracking information. You can use this tracking number to check the status of your order on our logistics partner’s website.
  7. What is your return policy?
    We offer a 30-day unconditional return policy. If you are not satisfied with your purchase, you can request a return within 30 days of receiving the product. Please ensure that the product has not been worn, damaged, and is in its original packaging. For detailed return information, please check our return policy page.
  8. How do I request a refund?
    Refunds will be processed after the returned product has been inspected by our warehouse and confirmed to be eligible for return. Refunds are usually refunded to your original payment method within 7-10 business days.
  9. How do I contact customer service?
    If you have any questions or need help, please contact us at the following methods:
    ● Email: support@quantumtraderssllc.com
    ● Customer service phone: +1 3513504160